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Essential Business Skills

These workshops will help you keep control of your business and minimise avoidable mistakes that sometimes occur. We aim to build confidence in people by improving their essential skills in several areas including words and grammar, presentations, business letters, and emails. Learners will work in a collaborative environment to improve team working skills.

• Exceptional Customer Care 1
• Professional Call Handling 1/2
• Communication Skills 1
• Better Business Negotiations 1
• Professional Presentation Skills 2
• Time Management 1
• Train the Trainer (ILM Endorsement optional) 2
• Business Writing Skills 1
• Understanding Business Finance 1