Skills Gaps: Where Do You Fit In?

With the hospitality, leisure and tourism industries growing rapidly, there are more opportunities than ever. Are you considering a career in hospitality? There could be a place for you.

Before the pandemic, the hospitality industry was worth over £9 billion and employed more than 100,000 people in a wide range of roles. During lockdown, this naturally declined, and there is no denying the sector was hit hardest during the periods of isolation needed to keep everyone safe.

Recently, it was reported that there are over 3,000 vacancies in Greater Manchester alone. It is clear that hospitality, leisure and tourism are making a strong comeback. With skills gaps across the industry, you could fast-track yourself into a steady career in the sector of your choice.

Kitchen Porters and Waiting Staff

Often the first step into the industry, these practical roles can provide quick income and lead to higher positions if you impress your employer. They are ideal for young people looking for their first job or anyone wanting to earn extra money.

Chefs

One of the most sought-after roles, chefs are in high demand at restaurants, hotels and cafés. Whether you have experience or want to start from scratch as a sous-chef or food prep assistant, we can help. There are chef shortages nationwide at all levels.

Professional Bartenders and Mixologists

The industry needs skilled people who can prepare a wide range of cocktails for upmarket venues. If you have always wanted to become a mixologist, now is your chance. With courses available through the Hospitality and Tourism Talent Hub, you can train and work in the lively bar and restaurant scene.

Front of House

Are you welcoming and enjoy meeting people? Front-of-house roles are perfect for using your customer service skills to create great experiences. There are plenty of vacancies available, and this could be the start of a rewarding career.

Tip: If you have previous customer service experience, such as in a call centre or reception role, highlight this on your CV. Employers value transferable skills like communication and handling the public.

Management Roles – Night Managers

Hotels, restaurants and attractions need managers to lead their teams. If you have experience in line management or administration, these skills are highly transferable. Tailor your CV to showcase relevant experience and organisational ability.

Where We Come In

Not sure where to start? Whether you need help finding the right role, improving your CV, or accessing training, we are here to support you. Employers looking to recruit can also benefit from our services.

We are the Tourism and Hospitality Talent Hub, and we can:

• Advise you on suitable roles

• Help you improve your CV and skills through free training and qualifications

• Support you into the role you want with advice and guidance

• Assist employers in recruiting the right candidates

• Provide a curated list of the latest vacancies across Greater Manchester